I have placed an order from overseas can I still track it?

« Go Back


Our International deliveries are sent via a number of different couriers depending on your location, DHL, Deutsche Post, Royal Mail and DPD regularly deliver our parcels all over the world on a daily basis.

With couriers such as Deutsche Post, parcels are collected from us and taken to their International Logistics Centre (ILC) in Frankfurt, Germany, this can take a few days (so don't worry if the tracking hasn't updated the same day) the initial tracking wont be updated until the parcels have been scanned at the International Logistics Centre for onward delivery to you.

DPD & DHL Express offer tracking from time of collection as their distribution hubs are located within the UK.

If you have any further questions over tracking UK or Internationally please feel free to contact our customer service team at: or 01135 329420


Was this article helpful?



Please tell us how we can make this article more useful.

Characters Remaining: 255